Back to Work
UX DESIGN / SYSTEMS
Third Party Software Integration
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
ROLE
Lead UX Researcher
TIMELINE
Oct - Nov 2025
TEAM
2 Researchers
PLATFORM
Web / Responsive
Jaclyn Chin
Back to Work
UX DESIGN / SYSTEMS
Third Party Software Integration
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
ROLE
Lead UX Researcher
TIMELINE
Oct - Nov 2025
TEAM
2 Researchers
PLATFORM
Web / Responsive
Jaclyn Chin
UX DESIGN / SYSTEMS
Third Party Software Integration
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
ROLE
Lead UX Researcher
TIMELINE
Oct - Nov 2025
TEAM
2 Researchers
PLATFORM
Web / Responsive
Jaclyn Chin
UX DESIGN / SYSTEMS
Third Party Software Integration
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
ROLE
Lead UX Researcher
TIMELINE
Oct - Nov 2025
TEAM
2 Researchers
PLATFORM
Web / Responsive
Jaclyn Chin
MENU
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
ROLE
Lead UX Researcher
TIMELINE
Oct - Nov 2025
TEAM
2 Researchers
PLATFORM
Web / Responsive
UX DESIGN / SYSTEMS
Third Party Software Integration
Balancing company needs with taxpayer privacy to enable secure third-party integration.
Jaclyn Chin