Third Party Software Integration Study
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
Timeline
Oct - Nov 2025
Role
Lead UX Researcher
Team
2 Researchers
Scope
Usability Testing, Synthesis
Third Party Software Integration Study
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
Timeline
Oct - Nov 2025
Role
Lead UX Researcher
Team
2 Researchers
Scope
Usability Testing, Synthesis
Third Party Software Integration Study
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
Timeline
Oct - Nov 2025
Role
Lead UX Researcher
Team
2 Researchers
Scope
Usability Testing, Synthesis
Third Party Software Integration Study
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
Timeline
Oct - Nov 2025
Role
Lead UX Researcher
Team
2 Researchers
Scope
Usability Testing, Synthesis
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3rd Party Integration Study
Balancing company needs with taxpayer privacy to enable secure third-party integration.
CONTEXT
A two part study on an Online Account feature allowing the import of IRS Data. I explored both the taxpayer and the software companies’ perspective on expectations & concerns. Coming soon!
Timeline
Oct - Nov '25
Role
Lead UX Researcher
Team
2 Researchers
Scope
Usability Testing, Synthesis